Shipping policy
Processing Time
Orders are generally prepared and processed within 2 to 5 business days. Please note that our processing schedule does not include weekends or official public holidays.
During periods of high demand, special promotions, sales events, or an unusually large number of orders, processing and delivery times may be extended. If a significant delay occurs, we will contact you by email and provide any relevant updates.
Shipping Costs and Delivery Estimates
Free shipping is available on all orders unless otherwise stated at checkout.
Estimated delivery times are as follows:
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United States and Canada: 7 to 15 business days
Please note that these timeframes are estimates only. Actual delivery times can vary based on your location, customs procedures, local postal services, shipping carriers, and other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a tracking link by email. This link allows you to monitor the progress of your shipment and check its latest delivery status.
Customs, Taxes, and Import Charges
Bleecker is not responsible for customs duties, import taxes, VAT, or any other fees that may be imposed by the destination country.
Any additional charges requested by customs authorities, local carriers, government agencies, or other shipping services before, during, or after delivery are the responsibility of the customer.
Incorrect or Incomplete Shipping Information
Please carefully review your shipping details before placing your order to ensure that the information provided is accurate, complete, and current.
If a shipment is returned to us because the customer entered an incorrect, incomplete, or invalid delivery address, any additional costs associated with reshipping the order will be the customer's responsibility.
Lost or Damaged Packages
If your shipment is lost during transit or arrives damaged, please contact our customer support team within 10 days of delivery at contact@bleecker.shop.
We will review the circumstances with the relevant shipping carrier and make every reasonable effort to assist you and determine an appropriate resolution as quickly as possible.