Refund policy
Returns
We provide a 30-day return period, which means you may request a return within 30 days of the date your order was delivered.
For a return to be accepted, the product must be sent back in the same condition in which you received it: unworn or unused, with the original tags still attached and in its original packaging. You must also provide your receipt or another acceptable proof of purchase.
To request a return, please contact us at contact@bleecker.shop. Returned items must be shipped to the return address provided by our team. We will send you the correct return address by email.
After your return request has been approved, we will provide a return shipping label and detailed instructions regarding where and how to send your package. Please be aware that items returned without prior approval may be refused.
For any questions about returns, you can contact us at contact@bleecker.shop.
Damaged, Defective, or Incorrect Items
Please inspect your order as soon as you receive it. If the product arrives damaged, defective, or does not match the item you ordered, please contact us promptly so that we can review the situation and determine the best solution.
Items That Cannot Be Returned
Some products are not eligible for return. These may include perishable goods, including food, flowers, and plants, as well as personalized, customized, or specially made products. Certain cosmetics and personal care items may also be excluded.
We cannot accept returns for items containing hazardous materials, flammable liquids, or gases. If you are unsure whether your item qualifies for a return, please contact us before sending it back.
Sale items and gift cards are non-returnable.
Exchanges
If you wish to receive a different product, we generally recommend returning the original item first. Once the return has been approved, you can place a new order for the item you would like instead.
European Union Right of Withdrawal
If your order was delivered within the European Union, you may also have a statutory right to withdraw from your purchase within 14 days, without providing a reason.
The product must be returned in the same condition as received, unworn or unused, with all original tags attached and in its original packaging. You will also need to provide a receipt or other valid proof of purchase.
Refunds
After we receive your returned item, it will be inspected. We will then notify you whether your refund has been approved or declined.
If approved, the refund will be issued to your original payment method within 7–15 business days. Please keep in mind that your bank, card issuer, or payment provider may need additional time to process the transaction and make the funds available.
If more than 15 business days have passed since your refund was approved and the funds have not appeared in your account, please contact us at: